Shipping policy

At Flufforia, we're committed to delivering your favorite cozy home products safely and efficiently. We proudly provide free worldwide shipping on every order, with no minimum purchase required.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing may take slightly longer during holidays, promotional events, or periods of unusually high order volume.

You will receive an email confirmation once your order has been shipped.

Shipping Time

Estimated delivery time:

Processing Time: 1–3 Business Days
Transit Time: 7–14 Business Days
Total Estimated Delivery: 8–17 Business Days

Delivery times are estimates only and may vary depending on destination, customs procedures, local carriers, weather conditions, or other unforeseen circumstances.

Worldwide Shipping

Flufforia proudly ships to customers around the world.

Although we make every effort to serve as many countries as possible, certain remote areas may occasionally have shipping limitations.

Tracking Information

Once your order has been dispatched, you'll receive a shipping confirmation email containing tracking information when available.

Tracking updates may require several business days before appearing in the carrier's system.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by local authorities.

These charges, when applicable, remain the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Flufforia cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If you notice an error after placing your order, please contact us immediately. We'll do our best to update your information before shipment.

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery period, please contact our support team.

We'll work directly with our shipping partners to investigate the situation and provide updates whenever possible.

Damaged Packages

If your package arrives visibly damaged, please contact us within 7 days of delivery and include clear photographs of both the packaging and product.

We'll evaluate the situation promptly and offer an appropriate solution.